Local member and attorney Dallas Cooney talks about why providing ethical client service is so important to the profession, to the business of law, what the RPCs have to say about it and where he sees it missing in the profession today. Approved for 0.50 law & legal and 0.50 ethics credits in Washington. Must be be viewed and reported by 11/12/2025. WSBA Activity ID #: 1150158 MATERIALS: https://www.spokanebar.org/cles/materials/qualityservice/